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Find answers about deposits, guarantees, payments, and moving out — for tenants and landlords. Browse by topic or search for what you need.
Explore all categories
- During the tenancy
Tips for a good tenancy, changes along the way and what to do if something comes up.
- Getting started
What Keyhole is, your invitation, registration and how to contact us.
- Keyhole Guarantee
How the guarantee works, changes during the tenancy, payments and move-out.
- Moving out and claims
The move-out statement, move-out claims and what to do if you disagree.
- App and portal
Login, your account, payments and the Keyhole app.
- Privacy and complaints
How to make a complaint and how we handle your personal data.