FAQ for landlords

With Keyhole Deposit, the tenant replaces the payment of a cash deposit and any prepaid rent with a guarantee.

A Keyhole Deposit guarantee covers you as a landlord in case the tenant cannot meet their obligations upon move-out. In return, you make the rental property more attractive in the market as the tenant does not need to provide and deposit cash.

Furthermore, you get increased security, as all Keyhole customers have undergone a thorough credit check, including:

• Tenants must be over 18 years old and be a Danish citizen or holder of a permanent residence permit.
• No payment remarks in The Danish Credit Registry (RKI) or Debtor Register (Debitor Registret).
• Having sufficient disposable income for the upcoming rent, based on the guidelines of the Danish Financial Supervisory Authority (Finanstilsynet).

With Keyhole Deposit, you can achieve maximum security with a guarantee equivalent to up to 6 months' rent, without burdening the tenant with a large capital requirement. This makes your rental property more attractive in the market, thereby reducing the risk of vacancy.

Keyhole Deposit is free for you as a landlord.

All you need to do is sign up on the Keyhole Portal, after which you can start sending Keyhole Deposit invitations to your prospective tenants.

Tenants pay a sign-up fee based on the rent (minimum 450 DKK sign-up fee), and then a monthly premium payment.

The monthly premium payment follows any rent adjustments.

You can preview prices here.

The guarantee follows the same legal rules for what deposit and prepaid rent can cover, just as you know it.

The guarantee issued is two-fold. One part for the deposit and one part for prepaid rent. The guarantee amount follows the lease agreement.

The guarantee issued is an irrevocable demand guarantee.

This means that the guarantee covers as long as there is an active lease agreement or an outstanding matter between the landlord and the tenant related to the lease agreement. It can only be terminated by the tenant upon payment of a cash deposit or when the lease agreement is finally settled, and everything is paid by the tenant.

Once the tenant has ended the tenancy, a move-out inspection report must be prepared. Once this is approved and the amount is determined, the move-out settlement is sent to Keyhole.

Upon the move-out settlement, we will pay out the money within 10 business days. Afterwards, we will collect the amount from the tenant.

If the move-out settlement exceeds the guarantee amount, the remaining sum will be collected directly from the tenant, as you know it.

You are more than welcome to contact us for an informal discussion about the benefits of partnering with Keyhole. You can send an email to partner@usekeyhole.com.

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