Landlord insurance for losses and damage during a tenancy
Defined cover for some of the financial risks of renting out.
Developed by Keyhole and Tryg, the insurance gives landlords cover within the limits, conditions and exclusions set out in the policy documents.
TRYG × KEYHOLE
Insurance built around the tenancy
Clear responsibilities throughout the insurance and claims process.
Keyhole and Tryg have developed this landlord insurance for specified financial losses and damage connected to residential letting.
Keyhole is your point of contact for questions and claims. Tryg is the insurer. Coverage and any compensation are determined by the policy terms and the circumstances of each claim.
COVERAGE
Cover for defined rental losses
The insurance may cover direct financial loss in the situations set out in the policy.
The three main areas are:
Unpaid rent
Cover for unpaid rent within the applicable amount, coverage period and conditions set out in the policy.
Eviction-related expenses
Cover for expenses connected to an eviction, within the applicable limits and conditions set out in the policy.
Damage to rented property
Cover for damage to the rented property, within the applicable limits and conditions set out in the policy.
IMPORTANT TO KNOW
Not every loss is covered
Examples of matters not covered include ordinary wear and tear, maintenance or improvements, and losses outside the cover defined by the policy. Read the policy documents for the full definitions, limits and exclusions.
CLAIMS PROCESS
What to do if you need to make a claim
Report the claim through Keyhole. We coordinate the claims process with Tryg under the applicable policy terms.
Three steps process
Document any property damage
If damage is identified at move-out, prepare a move-out report documenting the damage to the rented property.
Report the claim through Keyhole
Send the claim to Keyhole at support@usekeyhole.com.
The claim is handled
Keyhole handles the claim and coordinates the claims process. If the claim is covered, Tryg pays compensation within the scope of the insurance.
POLICY DOCUMENTS
Read the documents that apply
The policy documents define the cover, limits, exclusions and claims process. The current documents are available in Norwegian.
CONTACT
Questions or a claim?
Contact Keyhole if you have questions about the insurance, want to ask about availability or need to report a claim. Claims must be submitted in writing through Keyhole.
Insurer information:
Tryg Forsikring
Branch of Tryg Forsikring A/S
Klausdalsbrovej 601
2750 Ballerup, Denmark
CVR 24260666