If you find yourself unable to pay the full amount of the move-out claim, the guarantee will cover your landlord. If the landlord receives payment from the guarantee, you must then repay the amount to Keyhole, along with a fee of 495 DKK as stated in the terms and conditions. Please note that your premium payments will continue until the full amount is settled.
Keyhole offers installment solutions for paying off your move-out statement. When you receive a move-out claim, you can apply for an installment plan directly in the app. If this application is rejected by Resurs Bank, please contact Keyhole support at support@usekeyhole.com or by phone at +45 71 74 71 24.