When you move out of your rental property, an inspection will be carried out with your landlord. You will then receive a move-out statement with the final charges in your Keyhole app. If you have any unpaid rent, this must also be paid and will be included in the move-out statement. Please note that your premium payments will continue until the full amount is paid.
If you disagree with the move-out statement, this is a matter between you and your landlord that must be resolved together before the statement can be updated in Keyhole.
If you have a Keyhole Guarantee that includes prepaid rent, you must continue paying your rent during the notice period until you have moved out of the property. Since you are providing a guarantee instead of a cash payment, there is no prepaid rent for you to "live off" during the notice period.
We also refer to your rental contract for detailed information about moving out.