Help center for tenants

KEYHOLE DEPOSIT
Here you will find help and guidance for deposit guarantees during move-in and move-out with Deposit in the Keyhole app.

KEYHOLE SPLIT
Read more about our solution for installment payments of the cash deposit.

KEYHOLE SECURE
Here you can find answers regarding placing your deposit into a Secure security account.

Help with Dispute 

Do you disagree with your move-out claim? Get advice and guidance here.

Credit Assessment 
Unsure about what a credit assessment is or what you can do to improve your financial profile?

Joint Liability
Unsure about what it means to be jointly liable for a guarantee? Get clarity on what it involves here. 

Keyhole App
Do you have questions about the Keyhole app or need assistance? Get the most out of your Keyhole app here.

Data Security
Read about how we handle your data, what your rights are, and find our privacy policy.

Keyhole FAQ
Here you can find answers to the most common questions about Keyhole.